Home/Contact
Get in touch
One person reads all of this, so it may take a day — but a person does read it.
Where to write
By subject
Support
trung@chartveil.com — something is broken or behaving oddly
Sales & billing
trung@chartveil.com — pricing, invoices, machine limits
Feature requests
trung@chartveil.com — early-access members have a direct say in the order things ship
Partnerships
trung@chartveil.com — prop firms, brokers, affiliates
Helping us help you
What to include
What you were doing
Which panel, which instrument, and what you had just done. “It crashed” costs a round trip.
Your setup
Windows version, whether you were in replay, and how many windows were open.
Never send credentials
We will never ask for your Rithmic password, and you should never send it — to us or to anyone claiming to be us.
Early access
Get in before launch
Founding rate, plus a build to try before it goes public.